Entrepreneur/Business Owner Practical Programme

Purpose

This 18 month programme has been designed for Business Owner/Operators who wish to unlock the potential in their business and build the skills, knowledge and self-awareness they need to become serial entrepreneurs. By the end of the programme participants will be able to make any small/medium sized business a success by leveraging sales and marketing, finance, people and delivery.

Entry requirements

A pre-requirement of the course is that the participants must be Directors or a group of Directors who collectively have a majority shareholding in an existing business. This is because the programme requires learning and development with a currently operating business. The additional benefit is that in many cases the improvements in the performance of the business will cover the fees and costs involved in completing the course.

Programme Outcomes

• Develop the ability to break down any business into smaller manageable chunks

• Draw upon a significant body of proven business techniques and skills to promote the achievement of performance targets and business goals

• Realign, develop and/or recruit the team needed to take the business forward, leading to better team harmony, and more effective achievement of business goals (including better customer service and hence satisfaction)

• Establish a profit model that allows the shareholders to draw a profit aligned with the business worth and in excess of remuneration for hours worked in the business

• Bring the hours worked in the business to a manageable level, allowing focus on development outside the business (other investments, family, leisure)

Structure

The programme is initiated at the business premises. The programme is structured slightly differently depending on the individual circumstances of the participant(s) and their business. The time requirement for this initial structuring is a half day, following which the programme is run on a weekly and quarterly schedule. This initial session includes 3 simple psychometric assessments of the participants, purely as an aid for structuring the programme to aid effective learning.

Typically this will involves a minimum of 5 hours a week, composed of:

• An hours consultation/teaching/coaching session each week during working hours typically on a Tuesday, Wednesday or Thursday, regular weekly slots are encouraged.

• Four hours self study, which will include working on the business as part of the programme, for example improving sales, marketing, team, finance, or operations. And one or two hours reading/listening to educational material weekly.

• The programme includes 5 workshops: business fundamentals, sales, customer satisfaction, marketing and team you are encouraged to invite relevant team members to these workshops.

After each three months, there is an assessment and planning session where the programme goals and outcomes for the following three months are formulated.

Content of the course

• Business ownership mentality fundamentals, key success mindsets and focus points, how to manage your own psychology to a success orientation and avoid self sabotage

• Marketing for the small to medium business, identification of successful and unsuccessful marketing, measuring marketing success, basic communication strategies, verbal: networking and viral networking, written: print media and online, visual: design principles, how to use external marketing agencies in support of marketing

• Sales, sales basics (content varies slightly depending upon whether the sale is simple/low value, complex/high value), relationship selling, basic personality profiles, human psychology as it impacts on the purchasing process, use of sales scripts, recruitment and use of incentives for sales resources, managing the sales process, how to establish trust through collateral and approach

• Finance, identification of key financial performance indicators, role of cash flow, leveraging finance within the business, the “gap”, debtors and collections processes, leveraging suppliers, alternative payment options and their role in the sale process, use of accountancy and book-keeping resources, the role of profit in the business, margins versus gross and net profit and how they interrelate

• Operations, customer satisfaction and customer service (the content of this module varies depending on the nature of the business: service/retail/manufacturing) key performance indicators and their role in managing operations, team performance and operations, how to get your team to look after the customer

• Technology, achieving effective low cost support, identifying any technological criticality in the business, the web and managing an effective online presence

• Team management, how to create a high performing team, the role of financial reward and the link to team and individual performance, the different styles of management and leadership and how to deploy each, coaching as a style for improving individual performance

• Personal time management, short term strategies for gaining more time, different time “management” systems and effectiveness depending on individual personality profiles, identifying and achieving “balance”

So why choose Galahad?

Our business experience
We offer highly experienced and skilled coach/trainers. Each holds at a minimum a formal business qualification, has undertaken formal coach and psychology training and has operated at Director level running and often involvement in the acquisition and sale of small businesses. They are therefore able to bring the relevant knowledge and expertise and are able to transfer this to you and your team.

Our approach is wholly practical
With results-focused courses designed to embed positive change into any organisation. But at the same time we use our deep foundations in business and theoretical underpinnings in psychology and coaching to support your personal change through the duration of the programme.

Our trainer/coaches are highly skilled and respected.
As experienced, practising coaches, our trainers combine Masters level business qualifications with extensive business leadership and coaching experience.

Expenses and logistics

• You will provide a training room that is quiet, private and interruption free.

• Travel expenses will be charged for venues that are more than 30 mins in travel distance from Exeter, these expenses will be charged at cost

• You will be responsible for organising and attendance at the training, team workshops, when scheduled if for any reason they need to be re-scheduled within 45 days of the scheduled date a rescheduling fee will be payable

Notes:

All fees are in UK sterling and are exclusive of the prevalent rate of VAT which will be charged as applicable.

• The payment is 50% upfront followed by 12 monthly payments, or a financing option is available which is composed of 18 monthly payments. Expense where applicable will be charged monthly and are payable within 15 days.

The ONLY way to see and feel whether this is right for you is through an initial dialogue...

Call us now on +44 (0)7810 638809 or email richard@galahadtransitions.com

Would you like to find out more? Call us now on +44 (0)7810 638809 or email richard@galahadtransitions.com